User Experience Research

To help you understand your users and their experiences better, we offer a wide range of research services

Generative research

User Interviews

Ethnographic field studies

Diary Studies

Surveys

Evaluative research

Heuristic evaluations

Card sorting

Formative usability testing

AI UX Testing

User Experience and User Interface Design

To lay the groundwork for successful digital product development, we combine information architecture, interaction design, and visual design through wireframing and prototyping.

Low fidelity wireframes

High fidelity mockups

Prototyping

Service Design

To help you orchestrate a delightful end-to-end service experience for all your users, we combine brand, content, and product experiences in a holistic way. As a result of foundational research, we provide:

Service
blueprinting

Journey
mapping

Persona
creation

Current and future process flows

Schematics